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Privacy Policy

Metro Ride Details

At Metro Ride, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our app, website, and e-scooter rentals.

1. Information We Collect

When you use Metro Ride, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details.
  • Location Data: Real-time GPS data to help track rides and scooter availability.
  • Device Information: Type of device, operating system, and app usage data.
  • Ride Details: Start and end points, route taken, ride duration, and cost
2. How We Use Your Information

We use your data to:

  • Provide and manage e-scooter rentals.
  • Improve our app and user experience.
  • Ensure the safety and security of our users and vehicles.
  • Send service updates, ride Summary, and promotional offers (if opted-in).
  • Comply with legal and regulatory requirements.
3. Sharing Your Information

Metro Ride does not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, mapping services).
  • Law enforcement or regulatory bodies if required by law.
  • Partners or affiliates under strict privacy obligations.
4. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.